The Human Signal behind business performance

This innovative performance intelligence system provides a comprehensive picture of the emotional landscape across both the internal and external workings of your business, offering insights that drive positive transformation. 

Joy-O-Meter is not a survey.

Joy-O-Meter is an organisational transformation intelligence system.

One that reveals the human signal behind your business outcomes. 

One that helps you understand the relationship between human state, emotional energy, and performance.

It captures:

• Staff experience

• Customer experience

• The underlying emotional state influencing both

With intuitive metrics and real-time feedback from customers and staff, you'll gain a clear understanding of how joy flows through your workplace.

This gives you crucial insights into the areas that are getting in the way of workplace joy and exceptional customer experiences as well as allowing you to prioritise areas for improvement.

Why that matters

• Drivers designed at the human level

• Measures customer and staff as one system

• Separates brand vs human state

• Reveals attraction dynamics

• Identifies friction points

• Clear insights on what to prioritise

• Supports Global benchmarking

Joy-O-Meter provides visibility of the whole human system

What it measures - 10 universal drivers of joy across 3 areas

Joy-O-Meter makes the human cost of stress visible early — so you can reduce it before it shows up as lost people, performance, and profit.

How it works

Simple to implement. Designed for strategic clarity.

1. Easy to Implement: Designed to be easy and streamlined no matter how big or small your organisation.

2. Succinctly Comprehensive:  Simple and to the point, focusing on the most impactful metrics.

3. Global Benchmarking*: Compare your organisation’s joy levels with global and local industry standards to identify areas for improvement and celebration.

4. Real time dashboard: Easily see where your organisation is sitting on key joy dimensions and to easily view it across different benchmarking lenses.

5. Actionable Insights: Our value goes well beyond the data, it’s the wisdom we bring in interpreting the patterns within it.

6. Add value to staff and customers: Staff and customers have the option to obtain insights on their own internal state, with practical recommendations (if they want them) on how to elevate their sense of joy.

By inviting staff and employees to explore themselves, you are opening up a world of possibilities for them personally and professionally.

Benchmarks may be limited initially but will expand as more organisations come on board.  Your results will be used in global aggregates, but visibility of your data is always yours alone.

Whether you’re a team of one, a leader guiding a growing team or leading an enterprise team, we're here to help you understand, and elevate workplace joy. Together, we can create a world where work becomes a source of joy, not stress.